Woot allows returns on most items within 30 days of order placement, with exceptions for certain categories. Returns can be initiated online or through their support page.
Return Policy Summary
Return Window
30 days
Return Method
Online By Mail
Return Shipping
Return shipping cost is deducted from the refund unless the item is faulty. Non-defective bulky items have a $50 return shipping fee.
| Contact Number | N.A. |
| Restocking Fee | 15% restocking fee if no fault is found in returned items. |
| Return Conditions | Items must be in new condition. Items priced below $20 are non-returnable. |
| Gift Returns | N.A. |
| Exceptions | Food, perishables, hazardous items, and items with fuel or lithium batteries have specific return restrictions. |
How to Return
- Log into your Woot account and navigate to the 'Stuff you bought' page.
- Click the 'I need help' button next to the items you want to return and print your return label.
- Ship the packed items back using the return shipping label.
- For non-self-service returns, contact Woot via the support page and follow the instructions.
Additional Policy Details
holiday return policy
Purchases made between October 1 and December 31 are eligible for return until January 31 of the next year.
exchange policy
Exchanges are only for damaged or defective items within 30 days. A replacement or refund is issued after verification of damage.
Official Returns Portal
https://account.woot.com/support
