Adidas offers a 30-day return window for purchases made on Adidas.com and in-store, with free returns and exchanges. Certain items like personalized products and face coverings are non-returnable.
Return Policy Summary
Return Window
30 days
Return Method
In-store & Online
Return Shipping
Free for Adidas.com purchases
| Contact Number | 1-800-982-9337 |
| Restocking Fee | No restocking fee |
| Return Conditions | Items must be in new condition with original tags and packaging. |
| Gift Returns | Refunds for gift card purchases are issued as a new digital gift card. |
| Exceptions | Personalized products and face coverings are non-returnable. Returns not accepted for items purchased from third-party retailers. |
How to Return
- Find the item in order history and click Return or Free Size Exchange.
- Select a reason and choose how you want your refund or select a new size.
- Adidas will send you a return label or a FedEx QR code.
- Pack items in the original box and place the return label over the previous label.
- Bring the package to the closest FedEx easy returns location.
Official Returns Portal
https://www.adidas.com/us/help/us-return-refund/how-do-i-ret...
