American Eagle Outfitters allows returns within 60 days for a full refund if the product is in its original condition. Returns are accepted both in-store and via mail for purchases made online or in-store.
Return Policy Summary
Return Window
60 days, with an extension to 90 days
Return Method
In-store or via mail
Return Shipping
Shipping charges are not refunded; free shipping label available
| Contact Number | 1-888-232-4535 |
| Restocking Fee | No restocking fee mentioned |
| Return Conditions | Product must be in original condition with receipt |
| Gift Returns | Not specified |
| Exceptions | No returns without a receipt; COD returns not accepted |
How to Return
- For mail returns: Place the product in its original packing, include all attachments and the sale receipt, cover all labels except the shipping label, and use the provided free shipping label.
- For in-store returns: Visit the nearest store, contact the Customer Support Desk, and return or exchange the product with the receipt and original packing.
Official Returns Portal
http://www.ae.com/free-label-your-returns-are-on-us-white/we...
