Tractor Supply offers a 30-day return policy for most items, with extended returns for Neighbor's Club members. Returns can be made in-store or online, with proof of purchase required.
Return Policy Summary
Return Window
30 days from the purchase date for standard returns. Neighbor's Club members enjoy a 90-day paperless return period. All returns require proof of purchase or are subject to refund verification system approval.
Return Method
Returns can be initiated online or in-store. For online returns, log into your account and navigate to the order history page. In-store returns require the original receipt or proof of purchase.
Return Shipping
Customers are responsible for return shipping costs unless the item was damaged or incorrect. Original shipping fees are non-refundable unless due to a shipping error or manufacturer defect.
| Contact Number | 877-718-6750 |
| Restocking Fee | No restocking fee, but returns without proof of purchase require refund verification. Approved returns without a receipt are refunded at the current item price. |
| Return Conditions | Items must be returned in original condition with all components. Ammunition sales are final and cannot be returned. Live goods have specific return instructions provided via email or product page. |
| Gift Returns | Gift returns are issued as a Tractor Supply gift card when returned in-store. Gift cards themselves cannot be returned or redeemed for cash. |
| Exceptions | Items from BOGO promotions can be returned, with refunds adjusted based on promotional discounts. Free gift card promotions require the return of the gift card value if the qualifying item is returned. |
How to Return
- For in-store returns: Bring your purchase and proof of purchase to any Tractor Supply store.
- For online returns: Log into your account, go to 'order history', and click 'Returns' next to the relevant order.
- Select the items to return, provide a reason, and choose your return method.
- For shipping returns: Print the return label and drop off at a UPS location. Truck delivery returns will be arranged by the delivery company.
Additional Policy Details
refund processing
Refunds are processed to the original payment method. Credit card refunds are issued to the same account. PayPal returns are refunded to the PayPal account. Gift card purchases are refunded as eGift cards.
exchange policy
Exchanges can be made in-store. Online exchanges are not available.
support contact
For assistance, contact the Customer Solutions Center at 877-718-6750. Visit the Tractor Supply website for more information.
terms conditions
All returns are subject to Tractor Supply's terms and conditions. Ensure all items are returned in original condition to avoid delays.
shipping instructions
For online returns, use the provided return label. Items with shipping restrictions must be returned in-store. Monitor return status via your order details page.
live goods
Live goods have unique return instructions. Refer to email communication or product page for details. Contact customer support for assistance with live goods returns.
Official Returns Portal
https://www.tractorsupply.com/tsc/cms/returns
