TJ Maxx allows returns within 40 days for online purchases and 30 days for in-store purchases. Returns can be made in-store or by mail, but online returns are not free.
Return Policy Summary
Return Window
40 days for online purchases, 30 days for in-store purchases
Return Method
In-store & By Mail
Return Shipping
Online returns are not free, may cost around $9.99
| Contact Number | Online Inquiries: 1-833-888-0776, In-Store Inquiries: 1-800-926-6299 |
| Restocking Fee | Not mentioned |
| Return Conditions | Items must be in original condition with tags attached. No refunds on used/worn merchandise. |
| Gift Returns | Gift returns are refunded as Merchandise Credit. |
| Exceptions | Holiday purchases between Oct 10 and Dec 25 can be returned by Jan 25. No receipt returns get Merchandise Credit. |
How to Return
- Log in to your TJ Maxx account.
- Locate the order and click on return.
- Attach the order receipt and other details.
- Keep the tags along with it.
- Return any accessory that came along with it in the same package.
- For in-store returns, find the nearest location using the 'Store Finder'.
- Return your product to its original condition with the original purchase receipt.
Official Returns Portal
https://tjmaxx.tjx.com/store/jump/topic/easy-returns/2400097
