Superdry offers a 28-day return policy for products in original packaging with proof of purchase. Returns are free, but international returns may incur shipping costs.
Return Policy Summary
Return Window
28 Days
Return Method
In-store & Online
Return Shipping
Free returns, but international returns may incur shipping costs.
| Contact Number | +44 (0) 01242 578 376 |
| Restocking Fee | No restocking fee mentioned. |
| Return Conditions | Original packaging and proof of purchase required. Exclusions apply. |
| Gift Returns | Gifts can be returned with a gift receipt within 28 days. |
| Exceptions | No returns on vintage products, defective products without proof, promotional sales, clearance items, gift cards, inner wares, and swimwear. |
How to Return
- Visit the Superdry online portal and enter order details to initiate a return.
- Choose a preferred carrier and return the product.
- For in-store returns, visit with the original invoice and submit the reason for return.
- International returns require filling out a form on the international return portal.
Official Returns Portal
https://superdry.returns.international/
