Staples offers a flexible return policy with different return periods for various categories. Office supplies can be returned at any time, while furniture and technology items have a 14-day return window. Returns require original condition and packaging with a receipt or packing slip.
Return Policy Summary
Return Window
30 Days for most items; 14 Days for furniture and tech items
Return Method
1. In-store 2. Online
Return Shipping
Free for damaged or defective items
| Contact Number | 1800-210-7000 |
| Restocking Fee | Not mentioned |
| Return Conditions | Items must be in original condition with parts and manuals. Receipt or packing slip required. |
| Gift Returns | Gifts can be refunded or exchanged for store credit at the lowest selling price with a receipt. |
| Exceptions | Non-returnable items include opened software, digital software, and opened/expired ink and toner. |
How to Return
- For in-store returns, bring the product and receipt to any Staples store.
- For online returns, initiate the return on the Order Finder page on Staples.com.
- Provide order number and zip code, select reason for return, and receive a shipping label.
- Pack the item, attach the shipping label, and mail it to the store's address.
- Refunds are processed once the store receives the product.
Official Returns Portal
https://www.staples.com/sbd/cre/help-center/returns-policy/
