Providing free returns on all products, Rite Aid takes full care of its customers’ satisfaction. You can return your product if not satisfied within 90 days of purchase provided the product should be unused.
Return Policy Summary
Return Window
90 days
Return Method
Online returns via mail or in-store returns
Return Shipping
Customer pays shipping unless it was a merchandise mistake
| Contact Number | 1-866-237-9746 |
| Restocking Fee | No restocking fee mentioned |
| Return Conditions | Products must be unused and in original packaging |
| Gift Returns | Eligible for exchange or merchandise credit without a receipt |
| Exceptions | Sexual well-being products must be returned within 30 days; damaged items during transportation should not be opened and must be reported immediately |
How to Return
- Log in to your RiteAid.com account or visit riteaid.com/returns.
- Receive a return number to track the return.
- Provide the reason for return and submit it.
- Pack the return in its original packaging.
- Drop your parcel at any parcel service dropbox.
Official Returns Portal
http://riteaid.com/returns
