Prada logoPrada Return Policy Guide

Prada allows returns within 30 days of purchase, with conditions on product state and packaging. Returns are free for the first item per purchase.

Return Policy Summary

Return Window

30 Days

Return Method

Via Post & In Store

Return Shipping

Returns are free for the first item per purchase; subsequent returns require shipping payment.

Contact Number1-877-997-7232
Restocking FeeNone
Return ConditionsItems must be returned with all accessories, authentic tags, and sales invoice. Products should not be tampered with or used.
Gift ReturnsNot specified
ExceptionsNon-returnable items include jewelry, fragrances, custom items, and underwear. Fragrances must be sealed in original packaging.

How to Return

  1. Log in to your Prada profile.
  2. Navigate to 'my orders' and select the order to return.
  3. Fill out the return form completely.
  4. Attach the return form to the package.
  5. Drop off the package at the instructed shipping station.
  6. For in-store returns, bring the item with original packaging, authenticity cards, tags, and accessories to the nearest Prada store with proof of purchase.
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Official Returns Portal

https://www.prada.com/us/en.html?utm_campaign=GoogleShopping...

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