Ollies offers a 30-day return policy for items in original condition with original packaging and receipt. Returns can be made in-store or via mail, and are free of charge.
Return Policy Summary
Return Window
30 Days
Return Method
Via Store and By Mail
Return Shipping
Free
| Contact Number | 866-794-4839 |
| Restocking Fee | None |
| Return Conditions | Items must be in original condition, unopened, unused, with original packaging and receipt. |
| Gift Returns | Not specified |
| Exceptions | Liquor and toy and plastic products have a 14-day return window. Items must be unopened and have manufacturer details intact. |
How to Return
- Visit the nearest Ollies store.
- Visit the customer support desk to request a return.
- Ensure the item is in original condition and packaging with the receipt.
- For mail returns, contact customer support to get an RMA number.
- Pack the item in original packaging, attach the RMA number and return label.
- Ship the product back to Ollies Bargain Outlet, 6295 Allentown Blvd, Suite 1, Harrisburg, Pennsylvania 17112, United States.
Official Returns Portal
https://www.ollies.us
