Newegg logoNewegg Return Policy Guide

Newegg allows returns within 30 days of purchase, with specific conditions and exceptions.

Return Policy Summary

Return Window

30 days

Return Method

Online

Return Shipping

Free return shipping labels for products up to 50 lbs and exchanges for the same item. Shipping fee may be deducted for refunds.

Contact Number1 (800) 390-1119
Restocking FeeNo restocking fee for returns.
Return ConditionsProducts must be unused, unopened, and returned with original packaging and accessories. Certain conditions apply for eligibility.
Gift ReturnsRefunds for gifts are provided as store credit.
ExceptionsSpecial order products are non-returnable. Some items eligible for a 45-day return.

How to Return

  1. Request a return from Newegg's official website.
  2. Newegg will provide a shipping label.
  3. Attach the shipping label to the package.
  4. Schedule the return and send the product back.
Newegg logo

Official Returns Portal

https://www.newegg.com

Visit Portal

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