Nasty Gal offers a 28-day return policy for items in original condition, excluding certain non-returnable items. Returns are not free, and exchanges are not available.
Return Policy Summary
Return Window
28 days from dispatch email
Return Method
Online By Mail
Return Shipping
Customer pays for return shipping
| Contact Number | Visit Their Contact Us Page |
| Restocking Fee | None mentioned |
| Return Conditions | Items must be in original condition, unworn, unwashed, with tags attached. Hygiene items must be sealed. |
| Gift Returns | Not specified |
| Exceptions | Non-returnable items include fashion face masks, cosmetics, pierced jewellery, swimwear, lingerie, and personal intimates if seal is broken. |
How to Return
- Print the return label by visiting their international returns page.
- Repack your items securely and attach the return label on the outside.
- Post it through your desired shipping service. Use a trackable service and keep the proof of postage until you receive your refund.
Official Returns Portal
https://nastygal.returns.international/
