Michael Kors allows returns within 30 days of purchase for items in original condition with a receipt. Returns can be made in-store or online, with some exceptions.
Return Policy Summary
Return Window
30 Days
Return Method
In-store & Online
Return Shipping
Customer responsible for shipping costs unless otherwise stated.
| Contact Number | 1-866-709-KORS (5677) |
| Restocking Fee | No restocking fee mentioned. |
| Return Conditions | Items must be unworn, unwashed, unaltered, and in original condition with a receipt. |
| Gift Returns | Gifts can be returned for merchandise credit. |
| Exceptions | Personalized items are non-returnable. PayPal purchases can only be refunded as merchandise credit. Items purchased with Afterpay cannot be returned in-store. Items must be returned to the same type of store they were purchased from (e.g., Outlet to Outlet). |
How to Return
- For in-store returns: Visit the nearest store with the purchase receipt or packing slip. Return the item in its original condition and packaging. Allow the representative to check your product.
- For online returns: Pack your item with all its accessories. Use the original or your packaging. Attach the shipping and return label on the package. Drop off the package at any US postal drop-off location.
- For online purchases picked up in-store: Contact the company using their email address at [email protected] (US) or [email protected] (Canada).
Official Returns Portal
https://www.michaelkors.com/info/returns-exchange/s11400080#...
