Harbor Freight allows returns within 90 days of purchase with a packing slip. Returns can be made by mail or in-store, with a 20% restocking fee for some items.
Return Policy Summary
Return Window
90 days
Return Method
By Mail or In-Store
Return Shipping
Returns are not free; handling and shipping charges are not refundable.
Contact Number | 1-800-444-3343 |
Restocking Fee | 20% restocking fee, waived for unopened items, items under warranty, or exchanged for upgraded items. |
Return Conditions | Packing slip required. Government photo ID required for in-store returns. |
Gift Returns | Not specified |
Exceptions | Non-returnable items include certain pumps, sprayers, and opened hazardous items. Hand tools have a lifetime warranty. |
How to Return
- For return by mail, include the original packing slip and mail the product to the store.
- For in-store returns, bring the product, packing slip, and a government photo ID to any store.
Official Returns Portal
https://www.harborfreight.com/customer-service-return-exchan...