Figs offers a 30-day return window for eligible items in new and unworn condition with tags. Free returns are available for orders over $50, with specific conditions for US and international customers.
Return Policy Summary
Return Window
30 days
Return Method
Online
Return Shipping
Free for orders over $50; otherwise, $6 charge. No refund on expedited shipping charges.
| Contact Number | 1-424-500-8209 |
| Restocking Fee | None mentioned |
| Return Conditions | Items must be in new & unworn condition with tags. Non-returnable items include embroidered, final sale, Before They Go, and custom-made products. |
| Gift Returns | Not specified |
| Exceptions | Non-returnable items include embroidered, final sale, Before They Go, and custom-made products. |
How to Return
- Go to the Wearfigs returns page.
- Provide your order number and shipping zip code.
- Select the items you wish to return or exchange.
- Provide necessary details and generate your prepaid return label.
- Pack items securely and ship using the prepaid label.
- Receive email notification of refund or new order upon receipt.
Official Returns Portal
https://returns.wearfigs.com/#/
