Argos offers 30-day returns for unused items in resaleable condition. Small items can be returned to stores, while large delivered items require collection. Special extended returns period applies during Christmas season.
Return Policy Summary
Return Window
30 days from delivery or collection date. Christmas purchases made between September 27, 2024 and December 25, 2024 are returnable until January 31, 2025
Return Method
Small items returnable to any Argos store. Large home-delivered items require collection arrangement via live chat. Tu clothing includes free store returns
Return Shipping
Store returns are free. Tu clothing postal returns cost £3.50, deducted from refund. Made to Order furniture incurs £25 non-refundable collection charge
| Contact Number | 0345-640-2020 |
| Restocking Fee | £25 for Made to Order furniture returns unless faulty |
| Return Conditions | Items must be unused, in resaleable condition, with original packaging and components. Security seals must be unbroken |
| Gift Returns | Proof of purchase required (receipt or order email) |
| Exceptions | Security-sealed items must remain sealed. Some large items store returns not accepted |
How to Return
- Ensure item meets return conditions and is within return period
- Gather proof of purchase and all original components
- For store returns: Visit any Argos location
- For large items: Contact via live chat to arrange collection
- For Tu clothing: Complete returns label with reason for return
Additional Policy Details
refund processing
Cards: up to 5 working days. PayPal: up to 30 days. Klarna: up to 14 days
faulty items
Under 30 days: exchange, replacement or refund available. Over 30 days: repair service if within guarantee
delivery fees
Not refundable for change of mind returns
store restrictions
Large delivered items cannot be returned to stores
christmas policy
Extended returns period for holiday purchases
live chat support
Available 7am to 10pm, 7 days a week for return arrangements
inspection process
Returns subject to inspection before refund approval
spare parts
Available through dedicated spare parts website
Official Returns Portal
https://www.argos.co.uk/help/returns-and-refunds/
